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German online platform Otto is eliminating 480 call center positions. This results in layoffs of hundreds of employees. Several of the company’s customer service locations will be closed completely. One of the biggest online stores in Germany, Otto, is having financial trouble. The company opened its website to third-party sellers…

Marketplace aggregator SellerX has announced that it is letting go of a fifth of its workforce. This comes down to 170 jobs out of a total of more than 800. The company is doing this because it needs to cut costs. SellerX is an ecommerce aggregator, based in Germany. It…

Dutch fulfillment company Monta has realized its previously announced expansion into France. The company recently opened its first warehouse in the country. In total, it now has 19 locations in Europe. Monta began in 1999 as a fulfillment company in the Netherlands, providing warehousing and order processing services for online…

A large share of German online store owners are dissatisfied with developments in the German ecommerce market. Strict regulations in the country about online sales seem to be the biggest hurdle for sellers, at least 60 percent of sellers are dissatisfied by the legal framework. These data come from a…

Dutch online marketplace Bol has had a good year: sales increased 8.7 percent, reaching 3.1 billion euros. It also earned more from its own platform sales than all sales partners together, figures show. Bol seems to become more like an online store again, instead of a platform. Bol is an…

The European Parliament has approved a revision of VAT rules. As a result, online platforms will be liable for VAT payments if their sales partners do not fulfill this obligation. The reform aims to prevent unfair competition and combat VAT fraud. Businesses will save billions on costs, according to policymakers…

Last year, Amazon once again outpaced the ecommerce market growth in both Germany and the United Kingdom. Its revenue reached 39.6 billion euros and 36.7 billion euros, respectively. The American company has managed to withstand the rising competition from Chinese platforms, with growth in the United Kingdom accelerating even.This is…

Chinese ecommerce giant JD.com is said to be in talks with Ceconomy, the owner of MediaMarkt and Saturn, about an acquisition. The Chinese platform wants to expand in Europe while its domestic economy is slowing down. JD.com is one of the biggest ecommerce companies in China. Ceconomy itself recently reported…

Over the past year, Amazon has delivered more than one billion products to Prime members in the United Kingdom on the day of order or the following day. The American company continues to invest in same-day delivery and its network of pick-up locations. “Amazon hit its fastest speeds ever for…

French software company Stockly is a stock pooling and exchange solution for online sellers. The company now announces that it has raised 26 million euros. With the capital injection, it wants to accelerate its growth in Europe. Stockly was founded in 2018 by Eliott Jabès and Oscal Walter. The software…

Between 2024 and 2029, Forrester is predicting an increase in online sales in Europe. It expects that online sales will grow from 389 billion euros in 2024, to 565 billion euros in 2029. Online sales will also take up a larger share of the total retail sales. These data come…

The EU aims to curb the influx of unsafe products entering the European market via ecommerce platforms such as Temu, Shein, and Amazon. Brussels wants to make these platforms liable for dangerous or illegal products sold online. There are also plans to establish a new EU customs authority.The European Union…

Online marketplace Amazon is introducing a shipping solution called Easy Ship in Europe, for sellers in the Netherlands and Poland. According to the ecommerce giant, the solution helps sellers ship their products faster, smoother and more cost-effectively. It is not the first time that the online marketplace has introduced a…

TikTok Shop is preparing to launch in Germany, as indicated by various job postings. Notably, sellers will soon be able to utilize Fulfilled by TikTok (FBT) in Germany. This suggests TikTok plans to open warehouses for sales partners on the European mainland.TikTok, the international subsidiary of the Chinese company ByteDance,…

German online marketplace Kaufland is discontinuing Fulfillment by Kaufland (FBK). The service will remain active until February 28, after which stored products will be returned free of charge to the respective selling partners. The platform is working on an international multichannel alternative.Kaufland Global Marketplace confirmed the news that came out…

Most well-known marketplaces and social media platforms are using dark patterns. These are designs that manipulate consumers into making impulsive purchases, or into revealing more data. Using these patterns is banned under the DSA. Stricter regulations seem necessary, say researchers. The German Federal Association of Consumer Organizations (vzbz) looked into…

At least 47 percent of shoppers start their product search on marketplaces. The share of shoppers doing that is even higher in the United Kingdom, with 54 percent. This means that marketplaces are more often used to find products than search engines or brand websites. These data come from ChannelEngine’s…

After two years of decline, online product spending in Germany has increased once more. In 2024, spending reached 80.6 billion euros, an increase of 1.1 percent. Stronger growth is expected for this year.This was reported by the Bundesverband E-Commerce und Versandhandel Deutschland, or bevh for short. After years of strong…

Chinese online marketplace Temu has recently started using local warehouses in Europe. In the future, the company wants 80 percent of all European orders to be shipped from local warehouses. Temu launched in Europe in 2023. A year later, it announced that it would open the marketplace to European sellers.…

OnBuy, a popular cashback marketplace from the United Kingdom, has quietly begun its European expansion. The business reports 30 percent day-on-day sales growth in key European markets, with a rapidly growing backlog of retailers.OnBuy has been one of the fastest-growing ecommerce companies in its domestic market for years. Since its…

At least 85 to 95 percent of products from Shein, AliExpress and Temu do not comply with European legislation. This is according to an inspection by European market surveillance authorities. Dutch regulators want a joint approach to protect consumers. Chinese marketplaces are very popular in Europe. For example, Temu was…

Ecommerce giant Amazon has released a study indicating that joining the Climate Pledge Friendly program results in a 12.5 percent increase in sales for sellers on the marketplace. Especially products with low visibility profit from the program. Online marketplace Amazon has been making an effort to reduce its carbon footprint…

After two years of declining revenue, Zalando has regained its growth path. Revenue grew by an estimated 3.9 percent to 10.5 billion euros last year, setting a new record. The company has again revised its profit forecast upwards.Following years of strong growth, peaking at over 10.4 billion euros in 2021,…

Galaxus, Switzerland’s largest ecommerce company, saw its platform sales increase 18 percent last year, reaching 3.4 billion euros. Growth was particularly strong outside its home market, with further European expansion on the agenda.This was announced by Galaxus in a report on its performance over the past year. The company attributes…

Whatnot, a livestream shopping platform competing with TikTok Shop, is preparing for further European expansion. The U.S.-based company announced this move following a fresh capital injection. The video platform is also aiming to expand into new categories.Founded in 2019, Whatnot raised 257.2 million euros (265 million dollars) in a new…

Zalando customers in Germany, the Netherlands, and Italy will have less time to return orders starting tomorrow. The return window will be shortened from 100 days to 30 days. Changes to the loyalty program, Zalando Plus, are also imminent in these three countries.Zalando, which built its reputation on free shipping,…

MediaMarkt saw its marketplace revenue double in the past fiscal year. In the new year, the electronics retailer will open its virtual doors in Belgium, Poland, and Turkey. An additional expansion into new product categories is expected to attract new buyers and sellers.This is revealed in the annual report of…

A new European regulation imposes strict requirements on products sales in the EU market. Many online stores and marketplaces sellers in the United Kingdom lack sufficient arrangements and have opted to stop selling to customers in the EU altogether.This is reported by journalist Chris Dawson on ChannelX, an outlet affiliated…

If Zalando acquires About You, the company will not only strengthen its position in the consumer market but also become the new owner of Scayle, a provider of ecommerce software. This acquisition would create “the next B2B powerhouse for the ecommerce industry in Europe”. This statement was made by Zalando…

The Irish ecommerce landscape will change in the coming months. This month, TikTok Shop has opened for business in the country. And in 2025, the launch of Amazon Ireland will take place. Ecommerce giant Amazon has been active in Europe for decades now. It is a market leader in the…

Marketplace solution provider Mirakl has announced the acquisition of Adspert, a data-driven advertising optimization tool. Thanks to the acquisition, Mirakl can enhance its retail media solution and add AI-driven advertising optimization software to its platform. Mirakl is a French marketplace solution provider, which offers a SaaS solution for customers to…

Ecommerce giant Amazon has announced that it has finished a first test with delivery drones in Italy. The company wants to deliver items weighing up to approximately 2 kilograms to customers’ gardens with these drones. It is unclear when it will start using this service in the country. The online…

TikTok Shop has launched in Spain today, according to various market observers and sellers on the platform. This marks the first country in continental Europe where TikTok users can shop directly.The launch of TikTok Shop in continental Europe had been anticipated earlier but was reportedly delayed several times, partly due…

More than eight in ten Dutch people bought online in the first half of this year, a record. Especially for personal care products, medicines and vitamin pills, more consumers went online. Statistics Netherlands has released a report about the adoption of online shopping. According to them, online shopping is more…

With 16.3 million monthly users, Temu is more popular in Germany than anywhere else in the European Union. The more well-known Shein attracts more attention in France, Spain, and Italy, but generates the most revenue in Europe in Germany. This is according to several reports published recently. Temu and Shein,…

According to Eurostat figures, 58.1 percent of all consumers in the European Union made a recent online purchase last year. Ecommerce is most established in the Netherlands and least in Bulgaria. In many parts of Southeast Europe, adoption remains below 35 percent.Eurostat has literally mapped the share of the population…

Shopify now supports payouts in multiple currencies for European merchants. For many larger online retailers, this eliminates a key reason to operate multiple stores simultaneously or opt for alternative ecommerce software.Managing multi-currency payouts was reportedly high on the wishlist of Shopify merchants. This feature is now available for users of…

Ecommerce giant Amazon is currently having capacity problems in its logistics centers in Europe. It is now warning sellers that it cannot accept all shipments. This means that merchants might have issues getting their inventory to the marketplace in time for the holidays. Deliveries delayed The online marketplace announced its…

During September and October, average return values reached almost 127 euros (106 British pounds) in the United Kingdom. This was a 7 percent increase from the same period last year. It seems that consumers are returning more high-value products. These data come from research conducted by DHL eCommerce and ZigZag,…

The Platform Group collaborates with approximately thirteen thousand sales partners, the German company behind several vertical marketplaces reports. In the first nine months of this year, trading volume increased by 30 percent. Profits grew even more significantly.The Platform Group (TPG) achieved 608.4 million euros in gross merchandise volume (GMV) from…

AliExpress and Shein are among the ten largest online sellers in the Netherlands. And behind market leader bol comes, not Albert Heijn or Coolblue, but Amazon as the number two. That is according to a new ranking by German ECDB, a well-known publisher of ecommerce statistics. What is the ranking…

The number of sellers on TikTok Shop in the United Kingdom has doubled within a year. According to the platform, there are currently over 200,000 businesses active on TikTok Shop, “as brands take advantage of the revenue potential of live shopping and shoppable videos”.TikTok, the international subsidiary of the Chinese…

Of the thousand largest online sellers in Europe, 49 percent have their headquarters on the continent. A majority are based elsewhere, primarily in the United States or China. The share of online traffic for these non-European companies is even higher.This is reported by Internet Retailing, based on data from RetailX.…

At least 83 percent of Nordic consumers shop online monthly, according to a new report. Cross-border shopping is becoming more common in these countries. In the last twelve months, 76 percent of consumers in the Nordics purchased products abroad. These data come from PostNord’s E-commerce in the Nordics Autumn report.…

Customers in Poland expect real pro-ecological actions and social commitment from online stores, according to the Chamber of Digital Economy in a new report. According to the government agency, Poland offers a lot of potential for foreign ecommerce companies but is an “extremely demanding” market.Polish consumers expect not only competitive…

Dutch payments fintech Mollie has announced that it is expanding to Italy. Businesses in the country can now use the payment platform for online transactions. The platform has also added Italian local payment methods. Mollie is a Dutch payment service provider that handles payment transactions for online stores, by offering…

Wero, the new payment service backed by major European banks, remains largely unknown and unloved in Germany. Despite an introductory campaign, seven out of eight Germans report being unaware of the payment method, and only 2 percent have tried Wero so far.This was reported by Der Spiegel, based on research…

The Netherlands has more than 100,000 online stores. This figure comes from the latest quarterly report from Statistics Netherlands. At least this number of companies have online sales as their main activity, but the number is increasing. The amount of online stores with a broad product range increased 14 percent…

A majority of 73 percent of online retailers and service providers in Italy are satisfied by services provided by technology partners and agencies. At least 71 percent are also satisfied by their payment systems. However, most of the companies are dissatisfied with innovative technologies, like AI. These data come from…

Click and collect is becoming a standard option for online shoppers. A majority (54 percent) of the top thousand European online retailers offer a pick-up option, enhancing their appeal to shoppers.This is reported by the British industry publication Internet Retailing, based on the RetailX Europe Top1000 360° report. This report…