Bookmarks (60)

Otto has grown faster than the ecommerce market in Germany over the past fiscal year, largely thanks to its popular marketplace. “The strong growth over the last 12 months gives us the utmost confidence that we are turning a corner after two challenging years”, says CEO Marc Opelt. Otto’s gross…

A majority of German ecommerce businesses are not happy with how the industry is performing. Only 6 percent of online sellers are ‘very satisfied’, which is the lowest that has been recorded since 2015. At the same time, the share of ‘very dissatisfied’ sellers has increased from 15 to 21…

Last year, Dutch consumers spent 36 billion euros online. This was an increase of 5 percent, compared to 2023. At the same time, the number of orders fell by 1 percent. For the first time, the majority of international purchases were placed with Chinese platforms. In 2023, consumers in the…

The European online DIY market reached a revenue of 66 billion euros last year. Compared to the total market of online and offline DIY sales, the online share was 17 percent. The total market value came to 388 billion euros. In 2023, the online DIY market was valued at 56…

One in fifty visits to medium-sized and small online shops in Germany results in a purchase. The conversion rate on desktops is slightly higher than on mobile devices. The differences between industries are significant. This is according to an analysis by Uptain, based on approximately ten million sessions. On average,…

Online spending in Romania reached 11.7 billion euros last year with 7.7 billion euros spent on products. This was an increase of 10 percent. Growth remains strong and is expected to continue this year. These data were published by Gala Premiilor eCommerce (GPeC), a Romanian organizer of ecommerce events. The…

Marketplace solution provider Mirakl has generated over 162 million euros in annual recurring revenues in 2024. Its GMV also showed a year-on-year growth of 30 percent, reaching 10.3 billion euros. Mirakl is a French marketplace solution provider. This means that it offers a SaaS solution, with which B2C and B2B…

The average shipping costs of the 100 largest online retailers in Germany have increased from 3.92 euros to 4.39 euros over the past two years. Fewer and fewer retailers offer free shipping as a standard. Nearly a quarter of companies charge return fees in some form. This is according to…

Polish online marketplace Allegro announced that it generated 2.6 billion euros in sales in 2024. This was an increase of 7 percent compared to a year earlier. The company’s gross merchandise volume (GMV) increased 10 percent, to 15.3 billion euros. Allegro is an online marketplace from Poland, which was launched…

For several years, German Amazon customers have been able to return products without packaging. No shipping box or parcel label is required, making it easy for buyers. Now, the market leader is further incentivizing box-free returns: customers who use a box must pay a fee.Amazon introduced the box-free return option…

Ecommerce giant Temu has announced a partnership with Correos, the national postal service of Spain. As a result, sellers in Spain can take advantage of fulfillment solutions. Consumers will get more delivery options. Online marketplace Temu has been active in Europe for a while now and growing rapidly. In may…

Well-known German sportswear manufacturer Adidas has grown its online presence. Last year, the company realized online sales of 4.3 billion euros. This was an increase of 6 percent. Adidas recently published its annual report for 2024. The company is well-known for its sportswear and shoes. It has its own online…

The European Commission has conducted an investigation into online traders of second-hand goods. A majority of the companies involved in the so-called sweep may be in breach of European consumer rights and will be further investigated.The European Commission announced that 185 out of the 356 examined companies (52 percent) are…

Online personal shopping platforms Lookiero and Outfittery have announced that they are joining forces. The Lookiero Outfittery Group wants to become a European market leader in assisted online shopping. Outfittery is a German personal shopping service. It used to focus on male customers, but now also offers services to women.…

Zalando looks back on a successful year, with higher revenue, increased profits, and more customers. The company expects growth acceleration, driven by its successful ecosystem strategy. Zalando will also expand into three new countries this year: Portugal, Greece, and Bulgaria.This was reported by Zalando in its financial statement. The online…

Ecommerce giant Amazon is reportedly eyeing an expansion of its discount storefront, called Amazon Haul. It is supposed to compete with cheap ecommerce platforms like Temu and Shein. It is planning to launch Haul in Europe later this year. The online marketplace has been growing steadily in Europe. In 2024,…

eBay reported a revenue of 1.4 billion euros (1.5 billion dollars) in the United Kingdom last year, over a hundred million dollars less than the year before. In Germany, revenue remained more or less stable. The company is performing better elsewhere.This is according to a report eBay submitted to the…

TikTok is boosting its European ecommerce operations. From now on, merchants can register to start selling through TikTok Shop in Germany, France, and Italy. Users of the social media platform in these countries will soon be able to place orders.TikTok Shop’s European expansion story is well known: the launch of…

In the United Kingdom, 46 percent of online shoppers feel overwhelmed by the amount of options and information on retail websites. And one in five shoppers say that they stop shopping when they get a pop-up in the initial moments of a session. These data come from The Intent Gap,…

Of the world’s 250 largest ecommerce companies, 95 have their headquarters in Europe. That is three more than in North and South America combined and significantly more than in Asia. Within our continent, Germany hosts the most headquarters.That is according to a new list by German ECDB, a well-known publisher…

Last year, 96 percent of Irish internet users made online purchases. The country has the biggest percentage of online shoppers, compared to other European countries. The Netherlands and Denmark also have high percentages, with 94 and 91 percent respectively. These data come from a recent report from Eurostat. According to…

This week, the winners of the E-Commerce Germany Awards were announced during a gala. There were 12 categories in which service providers competed for the title. Winners include Odoscope, Mollie and Sendcloud. The E-commerce Germany Awards were founded in 2018. The awards show and announcement of the winners always takes…

German online platform Otto is eliminating 480 call center positions. This results in layoffs of hundreds of employees. Several of the company’s customer service locations will be closed completely. One of the biggest online stores in Germany, Otto, is having financial trouble. The company opened its website to third-party sellers…

Marketplace aggregator SellerX has announced that it is letting go of a fifth of its workforce. This comes down to 170 jobs out of a total of more than 800. The company is doing this because it needs to cut costs. SellerX is an ecommerce aggregator, based in Germany. It…

Dutch fulfillment company Monta has realized its previously announced expansion into France. The company recently opened its first warehouse in the country. In total, it now has 19 locations in Europe. Monta began in 1999 as a fulfillment company in the Netherlands, providing warehousing and order processing services for online…

A large share of German online store owners are dissatisfied with developments in the German ecommerce market. Strict regulations in the country about online sales seem to be the biggest hurdle for sellers, at least 60 percent of sellers are dissatisfied by the legal framework. These data come from a…

Dutch online marketplace Bol has had a good year: sales increased 8.7 percent, reaching 3.1 billion euros. It also earned more from its own platform sales than all sales partners together, figures show. Bol seems to become more like an online store again, instead of a platform. Bol is an…

The European Parliament has approved a revision of VAT rules. As a result, online platforms will be liable for VAT payments if their sales partners do not fulfill this obligation. The reform aims to prevent unfair competition and combat VAT fraud. Businesses will save billions on costs, according to policymakers…

Last year, Amazon once again outpaced the ecommerce market growth in both Germany and the United Kingdom. Its revenue reached 39.6 billion euros and 36.7 billion euros, respectively. The American company has managed to withstand the rising competition from Chinese platforms, with growth in the United Kingdom accelerating even.This is…

Chinese ecommerce giant JD.com is said to be in talks with Ceconomy, the owner of MediaMarkt and Saturn, about an acquisition. The Chinese platform wants to expand in Europe while its domestic economy is slowing down. JD.com is one of the biggest ecommerce companies in China. Ceconomy itself recently reported…

Over the past year, Amazon has delivered more than one billion products to Prime members in the United Kingdom on the day of order or the following day. The American company continues to invest in same-day delivery and its network of pick-up locations. “Amazon hit its fastest speeds ever for…

French software company Stockly is a stock pooling and exchange solution for online sellers. The company now announces that it has raised 26 million euros. With the capital injection, it wants to accelerate its growth in Europe. Stockly was founded in 2018 by Eliott Jabès and Oscal Walter. The software…

Between 2024 and 2029, Forrester is predicting an increase in online sales in Europe. It expects that online sales will grow from 389 billion euros in 2024, to 565 billion euros in 2029. Online sales will also take up a larger share of the total retail sales. These data come…

The EU aims to curb the influx of unsafe products entering the European market via ecommerce platforms such as Temu, Shein, and Amazon. Brussels wants to make these platforms liable for dangerous or illegal products sold online. There are also plans to establish a new EU customs authority.The European Union…

Online marketplace Amazon is introducing a shipping solution called Easy Ship in Europe, for sellers in the Netherlands and Poland. According to the ecommerce giant, the solution helps sellers ship their products faster, smoother and more cost-effectively. It is not the first time that the online marketplace has introduced a…

TikTok Shop is preparing to launch in Germany, as indicated by various job postings. Notably, sellers will soon be able to utilize Fulfilled by TikTok (FBT) in Germany. This suggests TikTok plans to open warehouses for sales partners on the European mainland.TikTok, the international subsidiary of the Chinese company ByteDance,…

German online marketplace Kaufland is discontinuing Fulfillment by Kaufland (FBK). The service will remain active until February 28, after which stored products will be returned free of charge to the respective selling partners. The platform is working on an international multichannel alternative.Kaufland Global Marketplace confirmed the news that came out…

Most well-known marketplaces and social media platforms are using dark patterns. These are designs that manipulate consumers into making impulsive purchases, or into revealing more data. Using these patterns is banned under the DSA. Stricter regulations seem necessary, say researchers. The German Federal Association of Consumer Organizations (vzbz) looked into…

At least 47 percent of shoppers start their product search on marketplaces. The share of shoppers doing that is even higher in the United Kingdom, with 54 percent. This means that marketplaces are more often used to find products than search engines or brand websites. These data come from ChannelEngine’s…

After two years of decline, online product spending in Germany has increased once more. In 2024, spending reached 80.6 billion euros, an increase of 1.1 percent. Stronger growth is expected for this year.This was reported by the Bundesverband E-Commerce und Versandhandel Deutschland, or bevh for short. After years of strong…

Chinese online marketplace Temu has recently started using local warehouses in Europe. In the future, the company wants 80 percent of all European orders to be shipped from local warehouses. Temu launched in Europe in 2023. A year later, it announced that it would open the marketplace to European sellers.…

OnBuy, a popular cashback marketplace from the United Kingdom, has quietly begun its European expansion. The business reports 30 percent day-on-day sales growth in key European markets, with a rapidly growing backlog of retailers.OnBuy has been one of the fastest-growing ecommerce companies in its domestic market for years. Since its…

At least 85 to 95 percent of products from Shein, AliExpress and Temu do not comply with European legislation. This is according to an inspection by European market surveillance authorities. Dutch regulators want a joint approach to protect consumers. Chinese marketplaces are very popular in Europe. For example, Temu was…

Ecommerce giant Amazon has released a study indicating that joining the Climate Pledge Friendly program results in a 12.5 percent increase in sales for sellers on the marketplace. Especially products with low visibility profit from the program. Online marketplace Amazon has been making an effort to reduce its carbon footprint…

After two years of declining revenue, Zalando has regained its growth path. Revenue grew by an estimated 3.9 percent to 10.5 billion euros last year, setting a new record. The company has again revised its profit forecast upwards.Following years of strong growth, peaking at over 10.4 billion euros in 2021,…

Galaxus, Switzerland’s largest ecommerce company, saw its platform sales increase 18 percent last year, reaching 3.4 billion euros. Growth was particularly strong outside its home market, with further European expansion on the agenda.This was announced by Galaxus in a report on its performance over the past year. The company attributes…

Whatnot, a livestream shopping platform competing with TikTok Shop, is preparing for further European expansion. The U.S.-based company announced this move following a fresh capital injection. The video platform is also aiming to expand into new categories.Founded in 2019, Whatnot raised 257.2 million euros (265 million dollars) in a new…

Zalando customers in Germany, the Netherlands, and Italy will have less time to return orders starting tomorrow. The return window will be shortened from 100 days to 30 days. Changes to the loyalty program, Zalando Plus, are also imminent in these three countries.Zalando, which built its reputation on free shipping,…

MediaMarkt saw its marketplace revenue double in the past fiscal year. In the new year, the electronics retailer will open its virtual doors in Belgium, Poland, and Turkey. An additional expansion into new product categories is expected to attract new buyers and sellers.This is revealed in the annual report of…

A new European regulation imposes strict requirements on products sales in the EU market. Many online stores and marketplaces sellers in the United Kingdom lack sufficient arrangements and have opted to stop selling to customers in the EU altogether.This is reported by journalist Chris Dawson on ChannelX, an outlet affiliated…