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Hiedi Handford, a medical consultant, supplements her income by driving for Uber in South Florida, though she's frustrated by lower earnings.

Uber and DoorDash have been sending tax forms to people who have never worked for the gig delivery services. One potential cause: recent hacks.

BI spoke to nearly two dozen Uber and Lyft drivers during spring break in Miami and Fort Lauderdale about how the past few weeks have been.

Many gig drivers lured by the flexibility of their job say it's often limited, as many work early or later hours for more profitable rides.

Americans tip their Uber and Lyft drivers less than 30% of the time, per Gridwise data. Food delivery drivers get tips on nearly 90% of trips.

A San Francisco Lyft driver says Waymo's self-driving taxis are competing with him for the most profitable rides.

Jayla, a single mom, switched from being an Uber and Lyft driver to a school bus driver for stability, allowing her to get an apartment and take classes.

To protest declining pay, Uber and Lyft drivers in roughly 20 cities are planning to not drive on Valentine's Day.

A Uber driver had over $100,000 in gross income, but his profits fell to about $20,000 after expenses and fees.

Rene, an Air Force veteran with numerous disabilities, said she's struggling to makes end meet as a gig driver for Uber and Lyft.

Nearly a dozen drivers told Business Insider that driving for companies including Uber and Lyft are their only options and don't fully pay the bills.

Making money with Uber and Lyft can be challenging, but some drivers value the social interactions with riders.

Robert, 56, drives for Uber and Lyft but said he has no other options to supplement his disability benefits, driving six days a week.

A retired Dallas Lyft driver says the gig economy has boosted his finances more than a traditional part-time job would have.

A Gen Xer said Uber and Lyft driving has provided a valuable social outlet after an injury forced him to leave the workforce.

Michael, a rideshare driver with a disability, only pocketed about $14,000 last year despite gross earnings above $100,000.

Some Uber and Lyft drivers say rising competition and upfront fares have made ride-hailing less profitable. But they're not interested in other gig economy jobs.