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Supermarket chain ‘working hard’ to resolve problem that leaves it unable to fulfil most of Saturday ordersSainsbury’s has said it has experienced technical issues and is unable to fulfil the “vast majority” of its online grocery deliveries.In a post on X, the supermarket chain said: “We’re experiencing technical issues affecting some stores, our groceries online service and our ability to contact customers. Unfortunately, we...

After I briefly browsed a website, the company sent me an unsolicited email. Data-privacy experts say companies know more about you than you think.

What kind of shopper are you? Do you buy exactly the same things when you shop? Or maybe you’re happy with whatever’s on offer?  However you like to shop, we all know there’s pressure on household budgets right now. People …

Don’t ring the funeral bells just yet, but the self-checkout kiosk horror show could be nearing its end. So far, the grand experiment in robot cashiers is an abject failure. Stores across the country are reversing course on the machines, and consensus is growing among analysts and insiders that self-checkout has bee...

Some big retailers stay shut as Black Friday overshadows traditional sales and people watch their budgetsShoppers are expected to spend £3.7bn this Boxing Day – but that’s 3% less than a year ago as the sales are now overshadowed by Black Friday events and shoppers remain cautious about their budgets.The fall in spend marks a big drop in the volume of items being bought,...